859-231-5155

How many does it take? No, not licks to get to the Tootsie Roll center of a Tootsie Pop. How many testimonials from customers, happy enough with our service to sit down and write us a note, does it take before you give us a call? Just take a look at our "Book of Testimonials" to see reviews from folks just like you. Folks who had a problem and found Lile Plumbing. We know that if you're taking the time to read this, chances are you have a plumbing issue. So give us a call. You'll be glad you did!

Best Service in the World

at least as far as we know...Lexington for sure

Testimonials

Read hundreds of customer comments attesting

to our quality service.

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Our Guarantee

We pride ourselves in providing second to none

service.

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Our Services

We strive each day to provide our customers with fanatical service.

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Guarantee

Our MissionOur mission at Lile Plumbing is quite simple. From the beginning, Lile has focused on superior customer service and quality workmanship. We believe in going the extra mile when it comes to making sure our customers are not only satisfied, but are impressed by our service. We pride ourselves in providing second to none service. Being on time, thorough work, and paying special attention to detail are among our top priorities. Lile is committed to holding the highest industry standards and is dedicated to continuous improvement.Our GuaranteeCustomersWE WILL SERVE our customers with integrity, competence, and objectivity.WE WILL DELIVER to our customer all that we promised through value-addded servicesWE WILL PERFORM our work to meet technical codes or better.WE WILL EXPLORE each customer situation to sufficient detail and gather sufficient facts to gain an understanding of the problems, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customers.WE WILL RESPECT each customers home and property and leave them as clean as we found them.EmployeesWE REGARD our employees satisfaction as important as customer service and company profitability. We subscribe to the premise of win, win, win.WE WILL ASSIGN technical and support personnel to each job in accord with their experience, knowledge, and expertise.WE WILL FOSTER training for all our employees on an on-going basis to improve and uphold high performance standards.Professional ResponsibilityWE WILL PERFORM jobs for which we are qualified by our experience and technical competence.WE WILL MAKE Quality Service the trademark of the jobs we perform. If needed we will take care of callbacks with a minimum of inconvenience to our customers.WE WILL STAND behind our work.WE WILL NOT provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.WE WILL NOT advertise our services in a deceptive manner.WE WILL MAINTAIN a wholly professional attitude and behavior toward those we serve, our fellow contractors, our own employees, our suppliers, and the public at large.EarningsWE WILL AGREE with our customers independently and in advance on the basis for our fees. Our fees will be commensurate with the quality of the services we deliver and the responsibility we accept.WE WILL MAKE it our moral imperative to maintain a profitable business as part of our responsibility to our employees and our families.WE WILL BE MINDFUL of the honest value received by the customer and our right to an ethical profit.Social ResponsibilityWE WILL BE GOOD corporate citizens.WE WILL PROTECT the health and safety of our communities by sharing knowledge of new environmental developments and technological advancements with the communities we serve.WE WILL REPORT violations of this Code of Ethics.

100% SATISFACTION

WE RESPECT YOUR

HOME

All Lile Plumbing employees have been thoroughly tested. Less than one plumber in ten applicants passes our rigorous screening process. The rest must be working for some other plumbing company.You Know the Price of a job in writing before you approve the work. You won't pay a penny more.

You have options with many jobs. We'll explain them to you in detail so you'll understand everything you need to make an informed decision.You must be 100% satisfied with us and the work we do for you, or we'll come back and fix it free, guaranteed.
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We can schedule a time convenient for you within a one to two hour window and call you when we're on the way. Once we arrive we utilize our "tools of the trade". These include drop clothes, boot covers and gloves. We use them so you don't have to.

HONESTY &

UPFRONT PRICING

Testimonials

Raves, Reviews and Testimonials

Page 1 "On a Friday night we realized our hot water tank had dumped most of it's load into our finished basement. At 8:00am Saturday morning we called Lile Plumbing for help. In no time at all, they had a new tank in service. The plumber, Kevin, could not have been more courteous or professional. He was very respectful of our time and property. When he left, the basement was in tip-top shpae and we were back in shape. Thank you Lile Plumbing & thank you Kevin!!!" Brenda & David Hay"Lile has become my choice for both home & business. They arrive on time, diagnose the problem, tell you what it is, what options you have to fix it and how much it will cost! Then they fix the problem and leave no mess behind. I can't as for more." John A. Thompson, DMD"Very pleased with the rapid response and quality workmanship received from your company. Kevin did a great job and I am totally satisfied with the services rendered." Larry Sarrett"My service rep was Kevin. He arrived on time and was very informative and helpful. The work was completed in a timely manner. Overall great experience." Joe Eslami"I want to thank you all for your prompt service and a job well done." Eudell Oaks"Lile Plumbing is efficient, professional, and freindly. They know how to make their customers feel important. Although I hate broken things, it is always fun to have Lile Plumbing do the repair work." Jim Brancaccio "A few months ago I called Lile Plumbing to fix a leaking toilet, which ended up needing to be replaced. The man who came was very knowledgeable and efficient. He mentioned purchasing the service plan (Service Partner Plan). At first I declined, but since my home is 11 years old, thought it might be helpful.Not long after that, my washing machine had a major leak. I called Lile, who came to see if it was fixable. It was not. I was not charged for the visit.A few weeks later, the kitchen faucet's water flow became restricted. Once Again I called Lile and a man came out to diagnose the problem and replaced the faucet with one I had previously purchased. When the repairman found out I needed to return to work as soon as possible, he called in someone else to help and they were able to complete the installation in little time.My interactions with all employees from Lile have been very pleasant, from the phone contacts to the servicemen. All servicemen sent to my home were pleasant and knowledgeable. They worked efficiently and were prepared.Keep up the good work. Thanks for everything." Terry Stratton"Lile plumbing was very up front with their prices, No hidden cost! Each item was explained in detail. All work was completed in a prompt and timely manner." Kenneth Burton Production Control Specialist"I do want you to know that your men, Mark and Kevin are excellent plumbers. They know their job and they are good at it. They are two of the nicest gentlemen I have ever met. Their work and everything they did was outstanding." Millard West"Professional service at affordable prices. Very pleased with the companies option sheet." Krissi Watkins Investor"Kevin arrived placing a red mat at the front door, placing foot covers on. He was very accurate, polite, explanatory, and respectful and answered all questions as well as showed me visually what he was explaining. After his assessment, he gave me a proposal in which I accepted. Kevin and Mark worked in a timely manner and got the job done quickly and correct." Tammy Bush Medical Assistant"Mark was professional, knowledgeable, great attention to cleanliness and had the right equipment." Beth Jett"Very satisfied with the service. All repairs taken care of as of this date. Very excellent serviceman, Kevin, nice guy." Louise Bowlin Retired "We were impressed with the professionalism and quality of work. Kevin put down a floor mat and took care of our property as if it were his own. Very knowledgeable and explained everything. Thank you." Michael Murphy Teacher"Your company is the best. Mark did such a good job for me. Thank you!!!" Elizabeth Mellen Retired "Lile Plumbing responded to my concerns promptly and Kevin was extremely friendly and knowledgeable. I felt like he made suggestions that were in my best interest and I appreciate that." Don Johnson"Kevin did a very thorough, clean job and explained everything to me. Also he was very patient answering my many questions. Not only did he have a very neat appearance, he also left his work place very clean." Joyce Simpson"I appreciate the prompt service. The technicians were considerate and friendly and obioulsy knew what they were doing. I will call you guys again!" Amy Baillio"The leaking problem was corrected and everything is working just fine. Mark was polite and courteous. Thank you very much." Donald Reynolds Retired"Lile Plumbing is an outstanding organization. Kevin was professional, courteous, faxt, efficient, and clean. I would not hesitate to call them for any plumbing need." Mark Handler Retired Law Enforcement"My friend referred me _ 8pm - by 9pm I had 8am appt. for following morning. Service efficient and quite professional." R.M. Hackett Physician"The response time to my trouble call was exceptionally fast. Mark was extremely adept at diagnosing and explaining the problem and solution. He came prepared with the necessary replacement parts. He was courteous and friendly. I will definitely call Lile for any future repair." Willis E. Johnson Retired"Kevin did a wonderful job - prompt and courteous." Karen Zavitz"My technician was friendly, knowledgeable, professional, timely, educational. Work was done quickly and correctly. He went above an beyond by helping me waterproof the drywall edges. My experience exceeded my expectation and I would recommend Lile Plumbing to others." Veronica Scott Registered Nurse"Efficiency, Expediency & Experts! Those words describe my experience and I can't thank each of you enough for attending to my emergencies! I will always recommend you to friends in need of the service

Page 2 "Quick, thorough, friendly." Suzanne Ahnquist Dentist"The two technicians did a wonderful job. They were both very friendly. They cleaned up the floor and had me hot water in a half hour." Tamela Blackburn BartenderThe man you sent (Kevin) was great. He knew what he was doing. He was clean and friendly. Your service is costly but I believe it is good. E.L. Westerfield Reitred Marshall"The tech was great in checking all the plumbing inside and explaining needs that may be needed." Kevin Frick"I was very pleased with your service and the technician was very friendly. I will be glad to tell all my customers of your service. Best Wishes." Stephanie Arenas Store Manager"I could not have asked for more in professionalism and promptness...the tech was so cordial, answered all of my questions, made me feel at ease. He completed the task in record time. I am so pleased." Nelda Pendleton Registered Nurse"They came very quickly, they fixed the problem. The tech was very nice and worked quick and professional. Thank You." Laura Willhort Sales Manager"The two technicians were exceptionally professional and a pleasure to talk to. Problem solved quickly. Real nice People!" J. Thurston Retired"Lile Plumbing came the same day, and within a couple of hours after I called to request their service. They were very prompt, and were here at the time they said they would be. They perform exactly what their advertisement states. They are very courteous, and professional. I like the fact that the cost is quoted for the job , not by the hour. If it takes an hour or four it is still the same price, and there are no hidden extra charges. Their work is guaranteed, and I like the fact that they belong to the BBB, and gave me a senior citizen discount." Mary Ellis Data Coordinator"Good Service- Very Clean- Very Knowledgeable-Quick" Toots Courtney Retired Secretary"My experience with their company was very good. The service was quick and considerate. The technician was very good , explained everything and answered any and all questions. He was very nice." Pat Haddix Retired"We appreciate the chance for feedback. We had a positive experience with your technician. He quoted a price, told us our alternatives and did a great job. We intend to do business with Lile again should the need arise. Thank you." George Markins"The customer comfort specialist was quick, professional, and courteous. He definitely was careful to clean up after his work and cured our problem effectively. We will definitely use Lile Plumbing again for our future needs." Kim Harns"Thank you for your prompt and professional service" Charles Clary"I was very pleased with the prompt service I received from your company this past week. As time is a premium for us all, it was also important to me to have a time frame when I could expect service, and better yet, to actually have it met in a timely fashion. It was an added pleasure to have a nice, personable Christian man to provide the competent and professional service. I have your magnet with your number on my refrigerator, should I need your services in the future. Thank you." Patsy Owens Retired Educator "Lile was a god send to my family. They were so nice, considerate, and helped me with a plumbing problem I couldn't afford. I will always be grateful and their loyal customer for life. I recommend them daily." Tammy Albriton Cashier"Before choosing Lile Plumbing, I checked out many plumbing companies on the BBB website. Lile was one of the few with positive comments. Since then I have had a great experience working with the staff. Your technician not only was here at my house within the hour of my call, but was sincere in helping me with my plumbing problems. I would be glad to recommend Lile to my friends and neighbors." Shannon King Teacher"While, I thought you were a bit pricey, you get what you pay for. This so far was the best experience I have ever had with a plumbing company. The technician was the best. a super guy." Terry Cunningham Business Owner"The plumber arrived within an hour of my calling them. They gave an estimate and finished promptly. Super experience! Will call again!" Betty Hornback Retired Teacher"I didn't realize how much I have come to depend on my kitchen sink, disposal, and dish washer until I had problems with the kitchen plumbing. I was unable to use the kitchen for a couple of days while I tried to unclog the pipes myself using common remedies advertised on TV... with little success. I finally broke down and called Lile plumbing and to my surprise they sent someone right over. The technician was very kind and courteous and had my kitchen in working order in no time! I learned my lesson... don't waste time trying to fix something yourself, call in a profes

Page 3 "Kevin went above and beyond! Great service! Will def use Lile Plumbing for future needs!! Carrie Dunaway"Your plumber, Kevin, presented himself very well. After making friends with my little dog he looket at my plumbing problems. He then showed me the problems and gave me written options and costs. When he and his helper finished everything was done. I would definitely call Lile again and I would request Kevin." Patricia Coomer"Although my plumbing problem was a non-emergency situation, Lile Plumbing made an effort to be here within the hour. Mark looked things over and gave me an estimate of what kind of problem I had. He patiently discussed my options and game me suggestions and cost estimates. Mark was very professional, helpful and courteous and told me that he could fix (this) today, which they did. I was very pleased with the result and will highly recommend Lile Plumbing and will us them again. Thank you." Mary Rhoads"They were very professional and nice. I thought it was an excellent job and Kevin was just so nice. If I have anymore plumbing I will call Lile again. Thanks. Mary & Eddie Isaacs"Finished (sp) area left (sp) in good shape. Very courteous - clean. If I need a plumber- will call Lile Plumbing. (Kevin is real friendly)" Raymond Parker"Great service! Friendly staff. Very knowledgable in their field. Enjoyed having them over and would work with them again." Crystal Riley"I called Lile plumbing and they were at my house in 2 hours. Kevin, the plumber gave me three options which I was able to choose according to my budget. Job well done. Kevin is a very professional person and I will call Lile plumbing for all my plumbing needs." Leon Huffman"Mark was able to diagnose our plumbing problem quickly and accurately. His solution was simple and to the point. Excellent customer service and care. What a pleasure to meet him!" Lisa Russell"Again, thank you so very much for such quick! neat, excellent service. Everything is working well..." Trudy & Quincy Dyer "The plumbing technician Kevin was very professional and had a great attitude. He fixed my problem and made sure I was satisfied. He is truly an asset to your company. Mark Gomez"Gets job done with professional attitude and doesn't leave behind any mess. Answers questions and lets me know what is wrong and costs before doing work! Karen Albanese"I was very pleased about the service that I received from Lile Plumbing. The technician was very knowledgable and went above and beyond his duties to please me! I will not use any other plumbing service other than Lile Plumbing. Thank you Kevin" April Washington"Kevin was very courteous and explained everything clearly." Chris Schweighardt"We were fully pleased with the work of Lile Plumbing. Very prompt. Perfect work. Excellent clean-up afterward. Return visit for check-up. On a scale of one to ten - a perfect 10. Recommend highly." Kenneth Kinghorn"Kevin was not the usual plumber. He explained what really needed to be done. I opted for repair rather than replacement and he patiently proceded." Richard Stofer"I had a very good experience with Lile Plumbing. Being a construction manager myself, I found Lile Plumbing to be very professional and courteous. Kevin took time to explain the process and followed up with a letter. Even my dog got a treat from Kevin! Thank you. Alexis Rubert"Kevin at Lile Plumbing was great! He was friendly and very efficient. He installed a new water heater that better suits our family's needs and was finished in a timely manner. He also got our news paper for us so we didn't have to go outslide on a cold morning."My water heater went out late one night. I got up the next day and called Lile Plumbing. Within 20min., Kevin was here looking at my water heater. Within an hour to two hours I had a new water heater and it was working without having to lift a finger. Baranda Corder"We will definitely call you again in the future and will consider becoming a service partner. Outstanding, prompt, courteous service - the work was high quality & staff were outstanding at answering questions. Very neat work." Stacey Greenwell"Kevin came to our house quickly and did a great job! AnnaYuhas"Lile Plumbing has just been great! I've called twice, each time the job was completed the next day! Thank you Lile Plumbing. Dwight Kendrick"It was a pleasure to meet your fine staff. They were great. Great job. Tell [them] I [said] how nice you are. Mary Jo Rinehart

Page 4 "Mark was very courteous, honest, and up front about the repairs I would be facing. I felt like my home was in good hands by all of the workers who were involved in my plumbing repairs. You can bet I will refer Lile to anyone who needs help in resolving their plumbing problems. Thanks again !!" Nancy Bickford Data Entry Clerk"G-RR-EE-AA-TT!!!" Winona White RN"Lile Plumbing found us in an extremely stressful situation and they turned it into a very positive experience. We could not be more grateful or pleased. We will recommend Lile Plumbing to our friends and family. Many, many thanks! Christian businesses like Lile Plumbing are really doing the Lord's work. Thanks again" Joe and Lisa Hudecki Bus Driver"Lile Plumbing is definitely the best plumber I have ever called. They came to my house within 30 minutes (and I called at 6:45am) and helped with cleaning up water damage. Replaced my water heater and were always courteous." Todd Walbert Personal Trainer"We have used Lile Plumbing for a number of years since we moved to Lexington. Have always found you to be very helpful and thorough each time we have used your service." Pauline Meriwether Retired"Kevin did some great work Wednesday. He is polite and so professional. (I was in an emergency and he was here in 45minutes). The prompt service you provide is incredible!!!! You have replaced 2 commodes, new hot water heater, new kitchen sink outfits. I'm so satisfied with your service." Elizabeth Mellen Retired Accountant"We really appreciate the quick response to our plumbing dilemma. It was nice to see Kevin again as he is such a polite and personable young man. He quickly analyzed our problems, fixed them, and presented solutions if they should occur again. Thank you, Lile." Bill and Marie Hartley Retired"Satisfied!" John VerWeyst Retired"Very customer oriented. Technicians were very professional, courteous and friendly. All work was completed promptly. All questions were answered and all service options were explained completely. I also appreciate very much the follow up!" Lorraine Dumas RN/Quality Coordinator"Very Professional. Went the extra mile." Genelle Hix Dietitian"Lile Plumbing arrived quickly, investigated the problem then gave me the price of the repairs. The work was done within a reasonable time and the workers were polite and courteous. Thank you for the good job." Barbara Penegor Librarian"Kevin and William were very helpful and friendly. Lile is my only plumbing company. I like the fact that Lile uses booties for the workers and a rug to wipe shoes." Kevin B. Frick Computer Support Specialist"The people of Lile Plumbing are very friendly and professional. They inspect the job then tell you what can be done. They will answer any question you ask. When the job is done everything is left neat and clean. Job Well Done!" Leona Sisson Homemaker"They were extremely professional and also very friendly. They answered all of my questions and concerns. Everything was very clean when they left. We are very pleased with their service!" Janice Birdwhistell Development Officer"I had such a nice experience with "my" plumber Mark. He was both professional and comforting. Able to fully explain my problems had them fixed in record time and at a fair price. Thanks again." Nikki Miller RN"Lile Plumbing has the most competent and pleasant business style of anyone I've encountered in the home maintenance field. Any customer will get more than their money's worth from the quality of products used to the customer-oriented, thorough and friendly service!!" Ruth A. Witt Church Musician/ Teacher"I was very impressed by the professionalism of both of the young men who installed our new toilet. Time was taken to be sure there was no damage or dirt left behind. Courteous employees are certainly a positive" Randy Deitrich Accountant"Ray expedited our service and was able to arrange for Kevin, the technician, to come out to our home before 6 in the morning to take care of our water heater problem. Everyone was so professional, courteous and willing to do what was needed to help us. No one wants plumbing problems, but Ray and Kevin helped us through a rough situation. Would highly recommend Lile to all" Maureen Smith Teacher"I was pleased to meet with Lile's service technician. He explained in detail what was needed to get the job done right. To sum it up: The plumbing was done as expected. I am grateful and appreciative! Thanks to Lile Plumbing." Roy Hobbs Retired

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Testimonials, Raves & Reviews

"My shower faucet handle became loose, making it difficult to turn off the water. I called Lile Plumbing. They sent Kevin and he resolved the problem all within 2 hours after my call. I will definitely call Lile Plumbing for my future needs." Dorothy Craft Retired"I was pleased with my service and the gentleman who came out. I will use your service again as there are several other things that need repaired." Beulah Ruckman Retired"The morning I realized I had a big problem, The Answer magazine they advertised in was delivered to my door. My experience with plumbers for a few times needed has proven to be an expensive disaster. I had actually prayed this one would be fair, truthful and reasonable. I found they were prompt, explained my options, presented themselves clean and friendly. They started the project that day, completed, and cleaned up the areas worked in. They are now the only plumber in my maintenance log book. I highly recommend them. Really proved to be a blessing." T.D. Retired"In my time of crisis, lile plumbing responded promptly and courteously after trying to contact all of the previous plumbing companies I've used in the past, none of which responded! Lile had Mark at my door within the hour and fixed my problem quickly. Mark was professional and proficient at what he needed to do. I very much appreciate the company and Mark for the quick resolution to my emergency. If needed in the future, they will get my first call. Thank You.' P. Marr"We are extremely pleased with the overall experience with Lile Plumbing. Mark and Kevin were fast and efficient and the customer service was above and beyond our expectations. Thank you for all your help!" Alicia Fisher"Three commodes were installed in about 2 hours. I believe it was Mark and his assistant who were very pofessional , polite, honest and careful and clean throughout our home. Excellent work. Thank you. Bob Morris"Thank you Lile for your professional expertise, for prompt service and I will call you for further repairs. Thank you Kevin, you were the best in all areas. Elveda O'Neal"I was so pleased with the one on one service. the overall service was done in a very nice and caring manner. The follow up calls are a very sweet touch. Thank you and God bless!" Sarah MCGinnis-True"The only word that best describes Lile is trustworthy. I feel absolutely certain that Lile always does the job right. The plumbers are professional, courteous and thoughtful. As the owner of an older home, I appreciate that Lile has evaluated my entire plumbing system and provided me with a priority list so that I can plan and budget for updates." Julie Riesenweber "Lile Plumbing is very service oriented from the shoe covers and all-inclusive estimate to their timeliness and concern for our property. I have already recommended Lile to a colleague." Amy Bohon"We were totally satisfied with your service, and will definitely call upon you again. I will also be happy to recommend you to my family members, friends, and neighbors as well." Robyn Bourgois Retired Teacher "I really do appreciate your quick call and coming over to my home. Steve and Mark were so good and polite and really knew what they were doing. So if I need any more plumbing, I will certainly call Lile. Thanks!" Anita Mynear Retired "I always call Lile when I have a plumbing issue (I have their magnet on my frig) because (1) they always come ASAP, (2) they are courteous and friendly, (3) they clean up spic and span, (4) they explain things clearly, (5) they give several options of ways to fix things ( and pricing), and finally (6) they send a Thank You. Christy Hogan Self Employed "My experience with Lile Plumbing has been over the last three years - three different types of plumbing jobs. Each time he did a great job, was on time, and most of all dependable service. Lile is my man for the job." Roy Hobbs Retired"Great service, no mess! Plumber was quick, efficient and very pleasant. He explained everything he was doing and answered all my questions. I will certainly call you when I need a plumber again" Barbara Sutton Advertising "Quick response and quality work" Jack Reisinger Retired"What amazes me is not only professionals such as Kevin, but the promptness in which you respond to my calls. You may use me as a reference anytime, and I will refer you to anyone in need." Elizabeth J. Mellen Retired Accountant

Page 6 "I would Like to say that I was very pleased with the service that I received from Lile Plumbing. The gentleman they sent out was so nice and explained everything that was wrong with my hot water tank. I am so happy to have hot water again and I will definitely use Lile Plumbing again." Lisa Smith Supervisor- Rite Aid "Lile Plumbing is professional, thorough, and reliable for our plumbing needs! We will be sure to use them in the future! Thanks!" Sarah Davies Owner-Sarah Davies Design"Friday the 13th is a lucky day for me! I called Lile Plumbing and Ray sent out immediately Kevin who looked over my sink and gave me an estimate to install my new water filtration system. Some other extra work needed to be done and Kevin and Mark installed the unit, replaced the faucet and some other work in an efficient, expert manner. Everyone was friendly and helpful; and they cleaned up well after the job. I appreciate your company's fast service and excellent workmanship. I will certainly recommend your plumbing service to my friends. Thank You!" Donna Hottinger"My call to Lile Plumbing was the first positive interaction I've ever had with a plumbing company. They were very polite and professional. Kevin informed me of several options towards solving my plumbing problem. No other plumber had ever given me choices or options." Ella Wilson System Administrator"Satisfied with work and fast service." Patsy Nemchick"Response for repair was very good. Kevin did a good job repairing water line with minimal damage to wall." Gary Caldwell Retired"Most impressed by prompt response; plumber arrived same day we called at no extra charge! The cleanest plumbers in town? Possibly. They took pains not to track dirt into the house and cleaned up after themselves when the job was done. Most important: accurate diagnosis of problem and estimate of cost followed by complete repair. Our experience with Lile was totally satisfactory. Would we call you again? Yes definitely!" Abby Marlatt Retired"My tech was polite and answered all my questions. On 10/23/2003 he replaced my water heater. He was here again in October 2004 for a flood in my basement. Thanks to his detailed report, the city had to fix my damages." Brenda Jackson Ret. Dept of Defense"I was very pleased with both the personalities and service I received from your company! Thank you for a great experience" Larry Retired"Very 'Class' company!! Excellent service and care for customers. Will always go back to Lile for any plumbing needs." Bruce Pulcini"I had a total sink replacement and 2 bathroom projects done. The customer comfort specialist assessed and supplied me with a detailed (visual aid) explanation of my problems. He was knowledgeable and very "customer-friendly." A couple of complications developed after the job completion, whereas, I had to call again. The staff apologized and made me a priority! I felt that Lile Plumbing "really cared" about my satisfaction and really appreciated my business! They even left me a complimentary gift certificate for my inconvenience. The technician even left my sink "sprkling" after having much rust and "gook" build up!! Wow-- was I impressed with this true customer-friendly service! I will definitely recommend, as well as, call upon Lile Plumbing again if the need arises." Yvonne Coulter Satisfied Customer"Very professional. All of my marketing and sales professors would be impressed. I will definitely use again for my other properties" Chris Hook Real Estate"I have used Lile plumbing a number of times. Twice when it was an emergency. They had someone at my house with in an hour. Now that's service! I also like that they are EXTRA friendly, explain what they are doing, and take care to be neat and clean as they work." Christy Hogan Educational Consultant"I have used the services of Lile Plumbing on more than one occasion and I am well pleased. The work was done in a friendly and professional manner. I will call again when a need arises. Thanks!" Carl E. Hurley Professional Speaker"I do want you to know how much I enjoyed the technician who was extremely nice as he repaired the pilot light on our water heater. He was a real gentleman. You are fortunate to have such an employee." Name withheld by request"The young man that came out to our house was pleasant and nice." James Gooch Retired"Thank you for the gift certificate. I am simply amazed at how well you handle customer service. I wish that my company could be even half as good as Lile Plumbing... my sales would jump greatly! Unfortunately I have no control in that area. Keep up the good work... you are doing things right! Bruce Pulcini

Page 7 "Leak in ceiling...called that day...Kevin came out within the hour...found the problem...repaired it...very courteous, respectful and informative." John DeMaio"Kevin was very clean and neat. He gave us good advice about replacing (our) water heater. He worked fast and was very polite. I am very happy with my experience (sic). It was (a) nice extra to (receive) coloring books for (my) children." Sherry Skinner

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How many does it take? No, not licks to get to the center of a Tootsie Roll Tootsie Pop. How many testimonials from customers, happy enough with our service to sit down and write us a note, does it take before you give us a call? Just browse through the pages at your right. You'll find a myriad (so many we've lost count) of reviews from folks just like you. Folks who had a problem and found Lile Plumbing. We know, that if you're reading this, chances are you have a plumbing issue. So please give us a call. You'll be glad you did!

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