"A few months ago I called Lile Plumbing to fix a leaking toilet, which ended up needing to be replaced. The man who came was very knowledgeable and efficient. He mentioned purchasing the service plan (Service Partner Plan). At first I declined, but since my home is 11 years old, thought it might be helpful.
Not long after that, my washing machine had a major leak. I called Lile, who came to see if it was fixable. It was not. I was not charged for the visit.
A few weeks later, the kitchen faucet's water flow became restricted. Once Again I called Lile and a man came out to diagnose the problem and replaced the faucet with one I had previously purchased. When the repairman found out I needed to return to work as soon as possible, he called in someone else to help and they were able to complete the installation in little time.
My interactions with all employees from Lile have been very pleasant, from the phone contacts to the servicemen. All servicemen sent to my home were pleasant and knowledgeable. They worked efficiently and were prepared.
Keep up the good work. Thanks for everything."
"Lile plumbing was very up front with their prices, No hidden cost! Each item was explained in detail. All work was completed in a prompt and timely manner."
Production Control Specialist
"I do want you to know that your men, Mark and Kevin are excellent plumbers. They know their job and they are good at it. They are two of the nicest gentlemen I have ever met. Their work and everything they did was outstanding."
"Professional service at affordable prices. Very pleased with the companies option sheet."
"Kevin arrived placing a red mat at the front door, placing foot covers on. He was very accurate, polite, explanatory, and respectful and answered all questions as well as showed me visually what he was explaining. After his assessment, he gave me a proposal in which I accepted. Kevin and Mark worked in a timely manner and got the job done quickly and correct."
"Mark was professional, knowledgeable, great attention to cleanliness and had the right equipment."
"Very satisfied with the service. All repairs taken care of as of this date. Very excellent serviceman, Kevin, nice guy."
"We were impressed with the professionalism and quality of work. Kevin put down a floor mat and took care of our property as if it were his own. Very knowledgeable and explained everything. Thank you."
"Your company is the best. Mark did such a good job for me. Thank you!!!"
"Lile Plumbing responded to my concerns promptly and Kevin was extremely friendly and knowledgeable. I felt like he made suggestions that were in my best interest and I appreciate that."
"Kevin did a very thorough, clean job and explained everything to me. Also he was very patient answering my many questions. Not only did he have a very neat appearance, he also left his work place very clean."
"I appreciate the prompt service. The technicians were considerate and friendly and obioulsy knew what they were doing. I will call you guys again!"
"The leaking problem was corrected and everything is working just fine. Mark was polite and courteous. Thank you very much."
"Lile Plumbing is an outstanding organization. Kevin was professional, courteous, faxt, efficient, and clean. I would not hesitate to call them for any plumbing need."
Retired Law Enforcement
"My friend referred me @ 8pm - by 9pm I had 8am appt. for following morning. Service efficient and quite professional."
"The response time to my trouble call was exceptionally fast. Mark was extremely adept at diagnosing and explaining the problem and solution. He came prepared with the necessary replacement parts. He was courteous and friendly. I will definitely call Lile for any future repair."
Willis E. Johnson
"Kevin did a wonderful job - prompt and courteous."
"My technician was friendly, knowledgeable, professional, timely, educational. Work was done quickly and correctly. He went above an beyond by helping me waterproof the drywall edges. My experience exceeded my expectation and I would recommend Lile Plumbing to others."